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24/7 Trucking Track & Trace Services

Balkan Dispatch provides Track & Trace support for trucking carriers. Our coordinators monitor active loads using your existing TMS, ELD, GPS and communication tools, follow up with drivers, update shipment status and escalate problems from pickup through delivery.

What Our Track & Trace Team Handles

  • Driver check calls

  • Pickup confirmation

  • Loaded confirmation

  • ETA monitoring

  • In-transit updates

  • TMS updates

  • Late pickup escalation

  • Delivery appointment monitoring

  • Delivery confirmation

  • POD follow-up

  • Customer/broker updates

  • Exception escalation

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Benefits of Implementing Track and Trace

Enhanced Visibility:

Gain a transparent view of your supply chain, reducing uncertainties and improving planning accuracy.

Improved Customer Satisfaction:

Provide clients with precise, real-time information about their shipments, fostering trust and reliability.

Operational Efficiency:

Identify bottlenecks and optimize routes based on real-time data, leading to cost savings and improved resource utilization.

Risk Mitigation:

Early detection of potential issues allows for swift corrective actions, minimizing the impact of delays or losses.

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