At Balkan Dispatch, we are committed to safeguarding the privacy and security of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website and services.
1. Information Collection
We collect personal information that you voluntarily provide to us when you:​
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Contact Us: When you reach out via our contact forms or email, we may collect your name, email address, phone number, and any other details you provide.​
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Service Engagement: If you engage our dispatching services, we may collect information necessary to fulfill our contractual obligations, including billing details and operational preferences.​
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Newsletter Subscription: When you subscribe to our newsletter, we collect your email address to send you updates and promotional content.
2. Use of Information
The information we collect is used to:​
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Provide and manage our dispatching and logistics services.​
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Respond to your inquiries and communicate with you.​
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Process transactions and send related information.​
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Send promotional communications, if you have opted in.​
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Improve our website, services, and customer experience.​
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to others. We may share information with third parties in the following circumstances:​
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Service Providers: We may share information with trusted service providers who assist us in operating our website and conducting our business, as long as those parties agree to keep this information confidential.​
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Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your Rights
You have the right to:​
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Access the personal information we hold about you.​
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Request correction of any inaccurate or incomplete data.​
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Request deletion of your personal information, subject to our legal obligations.​
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Object to the processing of your data in certain circumstances.​
6. Cookies
Our website may use "cookies" to enhance user experience. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.
7. Third-Party Links
Our website may contain links to other sites. We are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personal information.
8. Changes to This Privacy Policy
Balkan Dispatch reserves the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy or our treatment of your personal information, please contact us at:​
Balkan Dispatch
Riste Sekircanec 42, ap 21
Prilep, Macedonia 7500
Email: info@balkandispatch.com
Phone: +1 (307) 336-3912
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By using our website and services, you consent to the terms of this Privacy Policy.​