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Driver Consultations & Advocacy

Drivers unsatisfied with their dispatcher are over 41% more likely to quit their job.

We help fleets and owner-operators reduce downtime, resolve driver issues, and prevent turnover by providing direct, on-call support for your drivers.

24/7 live support means issues are handled when they happen, not the next morning

 We resolve breakdowns, broker conflicts, and schedule delays in the moment, not hours later.

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84% of drivers say poor dispatcher communication is their #1 frustration

 We don’t leave drivers hanging, we answer, act, and solve.

Source:

TIA Carrier Survey, 2025

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41% of drivers quit due to a lack of support from dispatch

Our consultations reduce turnover by showing drivers they’re backed at every mile.

Source:

Stay Metrics Retention Study, 2024

Real Driver Support, Not Just Answers

A late-night delay. A frustrated driver. A broker who won’t pick up.

We don’t send voicemails or vague updates; we solve problems in real time.

From road assistance to missed appointments and detention disputes, our team works directly with drivers and brokers to get things back on track.

We speak their language, respect their hours, and never leave them wondering what’s next.

Who Benefits Most From Load Management?

We help owner-operators, hot shot drivers, reefer and step-deck drivers, and fleet owners secure top-paying loads tailored to their equipmen.

Live Support for Drivers: 24/7

Delays, breakdowns, missed appointments, we handle the issue right when it happens. Your drivers never face it alone.

Clear Instructions and Route Adjustments

We guide drivers through HOS-compliant plans, last-minute changes, and reroutes to avoid confusion or costly mistakes.

 Broker & Shipper Advocacy

We step in on your driver’s behalf when there’s detention, poor treatment, or communication gaps, and we push back when needed.

Trust-Building Communication

Respectful, clear, driver-first communication that improves morale and helps you retain top-quality drivers for longer.

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Real Driver Story

“One Call Changed the Way I Felt About This Job.”

Mark, a seasoned owner-operator, was stuck at a closed receiver at 11:45 PM. No dock staff. No broker response. No one is answering.

Until he called us.

We reached the broker, got him a layover rate approved, and scheduled an early offload, all within 20 minutes.

That one call saved his night, his paycheck, and, in his words, “reminded me why I still do this.”

Stories like Mark’s happen every week.

Because when drivers feel backed, they drive better, stay longer, and trust the operation behind them.

How We Can Support Your Drivers Better

If your drivers are frustrated, calling after hours with no support, or considering quitting, it’s time for a different kind of dispatch.

We’re here to back your team, protect your time, and keep your operation running smoothly.

Let’s start with a free strategy call, or just send us a message. We’re live 24/7.

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