24/7 Truck Dispatch & Carrier Operations Outsourcing
Balkan Dispatch provides dedicated in-office dispatch and back-office teams for U.S. trucking carriers. We support load booking, driver communication, Track & Trace, paperwork, billing, safety operations, ELD/HOS, IFTA, recruiting, and 24/7 coverage.
Build or relocate your U.S. dispatch operation with our supervised in-office team in the Balkans.
Seamless load and route management.
On-Site Dispatch Services:
Seamlessly integrated with your operations, providing real-time load management, route coordination, and direct driver communication to support smooth freight movement.
Our dedicated in-office team works alongside your operation to improve visibility, response times, and day-to-day execution.
We handle all documentation.
Comprehensive Paperwork Handling
We manage load confirmations, PODs, billing documents, compliance records, and other dispatch paperwork so your team can stay focused on daily operations.
5% fee, no contracts.
Competitive Pricing:
Only 5% on gross revenue, with no binding contracts—terminate anytime without hidden fees or obligations.
Always available for assistance.
24/7 Support
24/7 dispatch coverage across days, nights, weekends, and holidays, with active monitoring and support when operational issues arise.
From route changes and urgent load updates to driver issues and after-hours exceptions, our team stays available to keep communication and execution moving.
“Driven by technology, powered by experience.”
Our Mission
At Balkan Dispatch, our mission is to provide U.S. trucking carriers with reliable, structured dispatch and back-office support from our supervised in-office team in North Macedonia.
We support daily operations across load booking, driver communication, Track & Trace, paperwork, billing, safety support, ELD/HOS, IFTA, recruiting, and 24/7 coverage.
Our goal is simple: give carriers consistent operational support, clear communication, and a team they can rely on across every shift.
Why Macedonia?
North Macedonia has developed a strong logistics and dispatch workforce serving the U.S. trucking market.
Our in-office team combines English-language communication, U.S. trucking knowledge, structured supervision, and shift-based operations to support carriers across U.S. time zones.
Our Values
Integrity
Clear communication, honest updates, and transparent operational reporting.
Efficiency
Structured dispatch workflows that reduce unnecessary delays and keep daily operations organized.
Innovation
Using modern dispatch tools, tracking systems, and process automation to improve visibility and execution.
Customer Focus
Adapting our dispatch and back-office support to each carrier’s lanes, drivers, systems, and operating requirements.
Equipment Handled
Our expertise spans a wide range of equipment
Accounting & Billing
Accurate carrier billing, invoicing, and financial back-office support designed for trucking operations. We help keep load records, invoices, deductions, and payment documentation organized so your team has clearer financial visibility.
From invoicing and POD matching to expense tracking and billing follow-up, we help streamline financial workflows so carriers can stay focused on operations and growth.
Onboard with Shippers
Targeted outreach to connect carriers with potential direct customers.
SMS & WhatsApp Marketing
Personalized messaging campaigns tailored to your volume and outreach needs.
LinkedIn Outreach
Managed LinkedIn outreach campaigns built around your target audience and sales goals.
Brand Awareness & SEO
SEO and digital visibility strategies designed for trucking and logistics companies.
Email Campaigns
Targeted email outreach and follow-up campaigns for logistics audiences.
Social Media Setup
Setup and optimization of social profiles for stronger brand visibility.
Web Development
Responsive websites built for trucking and logistics companies.
Additional Growth Support for Carriers
Beyond dispatch operations, we can support selected carriers with shipper outreach, digital visibility, and logistics-focused business development services.
Whether you're looking to attract shippers, build brand awareness, or improve engagement across multiple platforms, we provide tailored strategies to help your logistics business thrive.
We don’t just dispatch loads. We help run trucking operations.
LOGISTICS OPERATIONS SUPPORT
Our logistics operations support is built for carriers, fleets, and logistics companies that need reliable execution across dispatch, drayage, warehousing, and specialized freight workflows.
From local container moves and truckload dispatch to warehouse coordination and dedicated power-only support, our team helps keep freight operations organized and moving.
Container Yard Storage
Secure coordination for loaded and empty container storage, yard availability, and pre-pull planning.
Warehouse / Distribution Operations Support
Warehouse and distribution coordination including appointments, driver communication, and delivery status.
E-Commerce Operations Support
Operational support for e-commerce logistics, order workflows, shipment coordination, and customer communication.
Intermodal Operations Support
Coordination across port, rail, drayage, appointments, chassis, tracking, and container status.
Truckload & LTL Dispatch Support
Dispatch support for truckload and LTL operations, including booking, driver communication, tracking, and documentation.
Drayage Dispatch Support
Drayage coordination for drivers, appointments, chassis, container moves, terminal activity, and status updates.
Power-Only Dispatch Support
Dispatch coordination for power-only operations, including trailer moves, driver communication, routing, and load updates.
English and Spanish Dispatchers
Our trained English- and Spanish-speaking dispatchers support clear communication with drivers, carriers, brokers, and customers across daily operations and all shifts.
English Dispatcher
Spanish Dispatcher
Why Work With Us?
At Balkan Dispatch, we are more than just a dispatching service—we are your logistics partner, ensuring every load moves efficiently and every challenge is met with a solution.
Experienced and
Dedicated Team
Our 20+ on-site dispatchers ensure smooth operations with real-time problem-solving.
24/7 Reliability &
Backup Solutions
With backup dispatchers always ready, we guarantee seamless coverage and quick responses.
Bilingual
Communication
Our team speaks fluent English and Spanish, ensuring clear communication with drivers and clients.
Advanced Technology
and Tracking
We use cutting-edge dispatching software for optimized load coverage and efficiency.
Reliable, proactive, and always ready—Balkan Dispatch has your back 24/7!
Freight Brokers
In addition to dispatching, we partner with freight brokers to ensure seamless load coverage and maximize efficiency. Our team helps brokers match the right loads with reliable carriers, reducing empty miles and optimizing freight movement.
- 01
- 02
- 03
- 04
- 05